The following information is specific to the company formerly known as HTP.

The Benefits of RelayHealth Solutions

For Providers - (hospitals, doctors' offices and clinics)

RelayHealth's financial clearance services can increase cash flow for the provider through:

• Eligibility Verification
• Patient ID Validation
• Patient Bill Estimation
• Point-of-Service Billing and Cashiering
• Financial Assistance Screening and Enrollment
• Propensity to Pay Scoring
• Claims Status Monitoring

For Payers - (healthcare plans, third party administrators and managed care organizations)

RelayHealth improves administrative efficiencies and increases revenue through:

• Paper claims to EDI conversion
• Claim Overpayment Protection Service (COPS)
• Increased auto-adjudication rates
• Fraud and abusive billing practices detection
• Administrative inefficiencies reduction
• Elimination of dependency on clearinghouses
• Decreased cost of out-of-network claims

For Regional Health Information Organizations (RHIOs) and Health Information Exchange (HIE)

RelayHealth's RHIO/HIE product:

• Permits a quick start RHIO/HIE implementation program
• Significantly accelerates the revenue cycle/reimbursement process - in most cases, 7 days or less
• Established the first officially recognized RHIO in the country in the state of Utah (Utah Health Information Network, UHIN)
• Supports routing of both clinical and administrative transactions
• Supplies a desktop product for providers that allows them to create and manage the transactions with their own proprietary practice manage systems
• Works with the community to tailor the system to meet the needs of the community

Dedication to Customers/Users
We offer superior products that fill real needs and provide lasting value. We are genuinely interested in solving customer problems, and we will not compromise our ethics or integrity in the name of profit.

Aggressiveness/Achievement
We set aggressive goals and drive ourselves hard to achieve them. We recognize that this is a unique time, when our products will change the way people work and live. It is an adventure, and we are in it together.

Innovation
We built our company on innovation, providing products that were new and needed. We accept the risks inherent in following our vision and work to develop leadership products that command the profit margins we strive to meet.

Individual Performance
We expect individual commitment and performance above the standard for our industry. Each employee can and must make a difference. In the final analysis, individuals determine the character and strength of RelayHealth.

Team Spirit
Teamwork is essential to RelayHealth’s success, for the job is too big to be done by one person. It takes all of us to win. We support each other and share the victories and rewards together. We are enthusiastic about what we do.

Quality/Excellence
We care about what we do. We build into RelayHealth services a level of quality, performance and value that will earn the respect and loyalty of our customers. At HTP, quality management is critical to our continued success.

Individual Reward
We recognize each person’s contribution to RelayHealth’s success, and we share the financial rewards that flow from high performance. We also recognize that rewards must be psychological as well as financial, and we strive for an atmosphere where each individual can share the adventure and excitement of working at RelayHealth.

Professional Management
The attitudes and behaviors of managers toward their people are of primary importance. Employees should be able to trust the motives and integrity of their supervisors. It is the responsibility of management to create a productive environment where RelayHealth values flourish.